Automated, Smart, Connected

Auto Insurance Carriers

Significantly streamlined claim management with immediate damage estimation
for enhanced operational efficiency and control, reduced costs, and better customer experiences.

Connected
car data

Multiple Car
sensors

Insights
AI & AUTOMATION

Parts Catalogs
& Pricing

Vehicle catalog

75 manufacturers’ catalogs <7M Parts

PLUGINS

Claim System, ERP, BI

Claims Hub

Vehicle
Owner

Tow
Services

Repair
Shop

Assessor

OE Parts Suppliers

Insurance

Unified claim management with autonomous damage estimation

Powered by a comprehensive parts and labor catalog,
extensive automations, AI, connected car data, and
seamless integration with all stakeholders

Fully unified process management & control

Orchestrating and streamlining all relevant claim and repair processes and all stakeholders, including – vehicle owner, repair shops, assessors, parts suppliers, and more, all in one place, with autonomous FNOL and FEOL powered by AI, and with a mobile assessment app for both policyholders and internal assessors, and one click audit and reconciliation approval.

The industry’s most extensive OE parts and labor catalog

Generatethe estimate and control repair and parts costs with the most extensive and structured OE parts catalog. The catalog contains over 7M parts from more than 75 brands and is fully integrated with a best-in-class-repair, assembly and refinish labor calculator.

Gain unmatched repair costs control and insights, perform any cross reference required, and instantly find relevant parts and repair labor details for any vehicle model or VIN through intuitive search capabilities.

Unmatched expert damage estimation tools powered by AI

Empower assessors, repair shops, and auditors with AI and automated damage estimation tools that enable both untrained and trained experts to drive immediate resolutions, both on premise and remotely, and achieve unmatched operational efficiencies and real-time service and control.

Fully autonomous estimations
based on accident impact (G-force)

Leverage connected car data to receive real-time, fully autonomous accident notifications (FNOL – First notification of loss) and fully autonomous damage estimations (FEOL – First estimation of loss) that include parts, labor, and pricing.

With this powerful AI, minor cases, which are at 40% of all claims, can be settled completely automatically, where large cases can be fenced and payments can be made immediately.

Operational efficiency improves by up to 15%, time to resolution accelerates from 30 days to just minutes, fraud decreases by up to 30%, and the customer experience is stellar!

Automated image estimations and inspections with AI image recognition

Harness the power of AI-driven image recognition to provide fully automated damage estimations and pre-insurance inspections for both drivers and insurance experts. Advanced mobile applications enable accurate, fully remote estimations at the click of a button.

Streamlined parts procurement

Procurement is automatically and seamlessly connected to the claim process with integrated and automated parts bidding and ordering against multiple suppliers, reducing the cost of parts and reducing operational overhead.

Seamless collaboration and communication with all stakeholders

Leverage flexible integration with stakeholder systems – such as dealers and parts suppliers, automatically incorporating into the estimate pre-agreement terms regarding discount, labor rates, paint tariffs, overlaps, and more, with online estimation and approval management, enabling quotes to be sent for approval in real time.

Unmatched breadth of reporting
with rich AI-driven insights

Access an unmatched breadth of insights about claims costs, suppliers, parts and operations, including:

– Claims costs and operational KPIs at any granularity (claim process time, bottlenecks, and more)
– Financials audit and control (budgets, agreements, invoices, and approvals)
– Repair suppliers SLAs, and costs
– Parts analysis, costs, and forecast
– Parts procurement SLAs, costs, forecasts
– Anomaly detection
– Ability to slice and dice at any granularity (parts, vehicle models, suppliers, etc.)
– Optimization recommendation and insights for parts cost saving, procurements, SLAs, and fraud.

Integrated by design

Integration with all dealer systems, including DMS, ERP, CRM, and BI is seamless. In addition, flexible system integration is available for additional stakeholders such as fleet management and parts suppliers.

Telematics integration is extensive, supporting both aftermarket and OE connected car systems.

Dozens of out-of-the-box integrations and partnerships along with an open API infrastructure that is built on a real-time unified data framework ensures unparalleled integration capabilities.