Automated, Smart, Connected
Dealers & Repair Facilities
Make repair and claim processes faster and more efficient, create new sales opportunities, and improve the customer experience
Repair &
Claims Hub
Dealers & Repair Facilities
AI-Powered Auto Repair & Claims
Leverage fast and easy repair, maintenance, and claims management, powered by a comprehensive parts and labor catalog, extensive automations, AI, connected car data and seamless integration with all stakeholders
Fast, easy, accurate repair quotes
Achieve unmatched speed for quote creation with automated, one-click generation that’s enabled by an extensive parts and labor catalog and AI-driven recommendations.
The industry’s most extensive OE parts and labor catalog
Leverage the most extensive and structured OE parts catalog with over 7M parts from more than 75 brands and full integration with a best-in-class-repair, assembly and refinish labor calculator, supporting any type of operation, repair, and maintenance. Gain unmatched insights, perform any cross reference required, and instantly find relevant parts and repair labor details for any vehicle model or VIN through intuitive search capabilities.
Redefining inspection & estimation
Automated vehicle inspection with advanced image recognition and full integrated with estimation tools transforms repair advice by enabling staff to quickly and cost-effectively receive and inspect vehicles, identify and document damages, and uncover sales opportunities, such as for previously undetected body damages, and by automatically converting findings into quotes that can be shared and approved by customers in real time
Efficient communication with remote service for vehicle owners
Increase customer satisfaction and sales opportunities with remote and digital services. Connect with vehicle owners in real time on any channel including WhatsApp, SMS/text, email, or a mobile web app. Send accurate repair estimates instantly for immediate digital approval, and enable vehicle owners to easily report damage with guiding AI tools and receive quotes on the spot. Offer video consultations for repairs and send notifications about routine maintenance with service booking options. Vehicle owners can also schedule repairs conveniently and be kept informed with real-time updates and progress reports. Moreover, telematics or connected car data provide staff detailed diagnostics and real-time alerts, including accident notifications.
Seamless collaboration with insurance companies
Leverage flexible integration with insurers’ systems, automatically incorporating into the quote pre-agreement terms regarding discount, labor rates, paint tariffs, overlaps, and more, with online estimation and approval management, and enabling quotes to be sent for approval in real time directly to the insurance company. Approved as a global standard by more than 50 leading insurance carriers.
Streamlined parts procurement
Procurement is automatically connected procurement to the quote process with integrated and automated parts inventory checks, bidding, and ordering, dramatically streamlining the quote process.
Integration by Design
Integration with all dealer systems, including DMS, ERP, CRM, and BI is seamless. In addition, flexible system integration is available for stakeholders such as insurance carriers, fleet management, and parts suppliers. Telematics integration is extensive, supporting both aftermarket and OE connected car systems. Dozens of out-of-the-box integrations and partnerships along with an open API infrastructure that is built on a real-time unified data framework ensures unparalleled integration capabilities.
Unmatched breadth of reporting with rich AI-driven insights
Improve operational and cost efficiencies, inventory management, and sales performance with actionable insights about: Repairs, at high granularity such as by vehicle model, repair type, branches, labor, and parts, leveraging the standard catalog, with answers to questions such as how many front bumpers have been replaced across any specific model. Inventory, to determine availability, parts that are out-of-stock, and fill rate, supporting accurate forecasting. Service, such as time required for various service processes and service throughput. Insurance, including negotiations status, invoicing delays, open repair orders, agreements, approvals, and profitabilitySales, regarding funnel, closing ratios, opportunity value, and more.
Trusted by the best